Just Beyond The Bridge

Grandma and The Grandkids

Tuesday, September 19, 2006

On Sunday Sisters One, Two and myself took Grandma out for lunch while the Parents went down to London to check out the Queen's digs. For those who are unaware, Grandma is 93. She was actually born before WWI, which for those who don't know their history, was quite a while ago. The fantastic thing is she is still going strong. Well, strongish. The past year, especially the last three or four months, have become more difficult as her short term memory has began to deteriorate and holding a conversation requires an almost constant dialogue in order that she maintains her train of thought and won't start all over again. Things can get a little... repetitive.

Usually Grandma comes over for a meal on a Sunday, and without this event her perception of the week gets a little lost (she anchors herself to each day with an event) so we decided that the best solution was to take her to her favourite Sunday lunch spot. It all went well apart from the usual loss of memory. It's very hard to convince Grandma that she has done something, and sometimes she thinks she has done something she hasn't. For instance, she feels incredibly guilty she hasn't paid for the meal, so she gets out her purse while apologising. This gives us enough time to explain (for the third or forth time) that she paid up ten minutes ago, and for her to discover the note in her purse that we had written the second time she asked. Of course, she doesn't remember us writing the note or putting it in her purse so she gets confused. Once she has been reconvinced that she has paid, it's time for another sip of her coffee and the whole process to start over again.

It's unfortunately one of those things that comes with old age, and although decline through senility is something I've witnessed in other relatives, it's a bit more close to home when it's your Gran. There have been other concerns of late though. Her rheumatism is getting worse and her mobility isn't as good as before. It's not she can't go; once she starts it's hard to stop her, but just stability and getting up are a little more tricky, and she hasn't been able to get upstairs for years (which of course half the amount of stuff she can nick when she is doing a burglary).

But yet she manages in her somewhat palatial bungalow (she lives in the same bungalow Father lived in before he left home, and that was a long time ago) managing a house with three bedrooms and a garden. She doesn't cook really anymore, and cataracts are developing. Yet she is amazingly solid and loves to reminisce (an old person's prerogative).

It's a shame that this decline happens. The doctor says her memory may stabilise, it may not. However it's still great that me and my sisters can pack our Grandma into a two-door 'F' reg Volkswagen Golf and wheel her off to the garden centre where she can enjoy her other 'old person prerogatives' such as two sugars in her tea and ice cream after Sunday roast. Most remarkably, her knowledge of Drum'n'Bass is second to none. (Joke. She prefers old skool jungle and electronica).

Rojo, my web based feedreader went offline for most of Sunday in a scheduled upgrade. Recently they were acquired by industry notables Six Apart, and announced there would be improvements to the service in September. I am unsure as yet if these are the final changes, but I was actually quite disappointed in the changes from both a usability and accessibility perspective.

The first thing that annoys me and has done in the past is their server management. When they take the system down, they must relocate their holding page to another server, which clearly can't cope with demand despite the short amount of text it provides. I know this because it can take two or three minutes to get a page that finally says, "Sorry, we're doing some maintenance" (or along those lines), that is if you get it at all and the page doesn't time out.

The niggles with the update are more fundamental. For those who are unfamiliar, Rojo provides two main pages when logged in. The first is the 'homepage' and is an expandable list of headlines of articles that Rojo users are 'Mojoing' - or basically favouriting. Enough users clicking the Mojo button moves them onto the homepage. I don't use this facility so can't comment if there are any improvements here.

The more important second page (the one I use all the time) contains the same setup with all my feeds in. With the old design you would have a big article title, with an expand to full article '+' image on left left and a 'Mojo This' image link on the right. It was easy, following standard implementations of tree structures. But they decided to change this.

The new version moved the 'Mojo This' link to the left, where the old expand and collapse link was. They smartened up the image as well, but got rid of the text that tells you what the button does, and stuck the number of Mojo votes below the icon, unlabelled. So immediately I'm trying to click there to expand the article and I can't.

This problem is compounded by the removable of the old +/- system, which has been replaced with a small rectangular (image) button below the 'Mojo This' link with the text READ or CLOSE depending on it's state. Being the most used button it would make sense to keep the hit area the same, but although it has been elongated, height-wise it is more fiddly to locate than the taller square shaped button that it has replaced. These are real usability problems.

Secondly, in this new version, you can now choose to have up to 100 feed stories on one page. I like this idea, and so whacked up my stories-per-page number. Now before it used to be set at around 20 (I can't remember exactly), and when all the stories were expanded the page got looooong. So much so that I would often use the Skip to Top link provided at the bottom of the articles. Now I have the option to set the number to higher than 20, the page gets even looooooonger, by 400% infact. So why, oh why, did they decide to remove the Skip to Top link? It now takes half an hour to get back to the top of the page. This is both a usability and accessibility mistake.

As far as I can see, the improvements made have been weak if not detrimental to the service. One thing that has always got me about Rojo is that it can go down for maintenance, and does, and often when it does, it goes down for longer than it says it will. This is something a offline reader can offer that Rojo can't. However, there is an appeal to be able to read your feeds wherever you are, and Rojo offers more than my inbuilt Yahoo Mail Beta feed reader.

Will I stick with them? I'm not sure. I've been thinking about changing for a while now. This isn't the killer reason for me to go, but it may just be my inquisitive nature that will eventually lure me away to pastures greener.

This is Just Beyond The Bridge

Something About Me

Called Andy, I am passionate about design, love to travel, and have a knack for all things digital. This is the full story…

September 2006
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